Privacy Policy

Allm Inc. (hereinafter referred collectively to as “We”, “Us”, “Our” or “the Company”) recognize the importance of protecting personal information and properly handle personal information handled by the Company in accordance with the Act on the Protection of Personal Information, guidelines regarding the protection of personal information, and other related laws and regulations.

• Compliance with laws and regulations

  We shall comply with the Act on the Protection of Personal Information, guidelines stipulated by the government, and all other related laws and regulations.

• Safety control measures

  We implement security measures, strive to prevent leakage, loss, falsification, unauthorized access, etc. to personal information, and store such information safely under strict control.

• Acquisition and use of personal information

  When we acquire personal information, we shall specify the purpose of use as much as possible, only use it to the extent necessary for business, and only after disclosing the purpose of use to the public in advance and informing you in advance and obtaining your consent. Furthermore, we shall use it only to achieve the specified purpose of use and shall take measures to ensure not used for other purposes. For details on the purpose of use, please refer to “Handling of Personal Information” described as below.

• Handling of complaints, consultation, disclosure, deletion, etc. of personal information

  When we receive any complaint or consultation from you regarding the handling of personal information, or if you wish to request the disclosure, correction, or deletion of your own personal information, we shall respond within the scope of what is reasonable and necessary.

• Continuous review and improvement

  We shall periodically review our methods of managing personal information and the protection system in light of enactment of or amendments to laws and policies, and social changes. We shall continuously improve and maintain the personal information protection management system.

  *We may change our Personal Information Protection Policy to further protect your personal information, or to conform it in accordance with establishment, revision or abolition of laws and regulations.
  We may at any time revise our policy by posting it on our web site. Please check our current policy periodically.

The Company makes available the following information based upon the “JIS Q 15001:2017 Personal Information Protection Management Systems – Requirements”.

• Company name

  Allm Inc.(In Japan)

• Personal Information Management Officer

  Management Division – Kenji Ueki (contact via e-mail: privacy@allm.jp)

• Purpose of use of personal information

  We may acquire personal information for the following purposes. Except in cases consented by you or mandated by law, we shall not use your personal information for any other purpose.

  • Personal information of users of our products and services

    1. To provide our products and services, and to execute contracts related to these products and services.
    2. To contact and provide information related to our products and services (including distribution of e-mail magazines).
    3. To conduct questionnaires and various surveys.
    4. To advertise the Company or third parties.

  • Personal information received from business partners (including potential business partners)

    1. To contact, execute contracts, and conduct business negotiations as necessary for business operations.
    2. To manage business partners’ information.

  • Personal information of applicants for employment (including personal information provided by recruitment agencies)

    1. To provide information, contact, and make notifications to applicants for employment.
    2. To determine whether an applicant has passed or failed the employment selection process.

  • Personal information received from shareholders

    1. To contact shareholders, send materials, etc., as necessary for business operations and to fulfill other obligations

  • Personal information concerning persons making inquiries

    1. To respond to inquiries and send requested materials.

  • Personal information related to contracted services

    1. To perform contracted services, to collect information necessary for business, and to communicate with customers.

• Provision of personal information to third parties

  We shall not provide your personal information to any third party except in the following cases.

  1. With your consent.
  2. Mandated by laws and regulations.
  3. It is necessary to protect life, body, or property of a person, and it would be difficult to obtain the consent of the person in advance
  4. It is necessary to cooperate with the execution of the legally prescribed work of a national agency, local government, or an agent thereof, and obtaining consent of the person would risk hindering the execution of that work.
  5. Where a third party is an academic research institution, etc., and it is necessary for the third party to handle personal data for academic research purposes (including cases where part of the purpose of handling said personal information is for academic research purposes, but excluding cases where there is a risk of unreasonable infringement on the rights and interests of the data subjects).

• Provision of anonymously processed information to third parties

  We use anonymously processed information provided by third parties such as medical institutions, nursing care facilities, review/payment agencies, research institutes, public institutions and health insurance associations. The purposes of our use of such information include development of products, and preparation and analysis of statistical information.

  In addition, we provide part of the anonymously processed information in our possession to third parties. The anonymously processed information we provide to third parties may contain the following information:

  1. Electronic statement of medical expenses (medical, nursing care, and DPC (or diagnosis procedure combination))
  2. Age, month of birth, sex, information related to physical description such as height and weight
  3. Information on medical treatment, nursing, and nursing care
  4. Information on medical checkups and examinations
  5. Clinical test values, images, and reports
  6. Information on patients’ symptoms and personal medical history
  7. Information on questionnaire records
  8. Other information that is reasonably considered to be related to any of the above information.
     However, upon our receipt of the above information from third parties such as medical institutions, personally identifiable information of patients is processed in the following manner. Please note that the above information does not include names, addresses, telephone numbers, or IDs.
  9. Date of birth: converted to month of birth
  10. ZIP code: converted to the first three (3) digits
  11. Information on various insurance certificates/cards: converted to an insurer number^（*） *An insurer number is a number that identifies each health insurance provider.

  Methods of providing anonymously processed information to third parties

  1. Transmission via emails
  2. Provision in the form of storage media such as DVDs
  3. Downloading from servers that we operate and manage
  4. Uploading to servers operated and managed by third party recipients

• Consignment of the handling of personal information

  We may outsource our work that includes the handling of personal information within the scope of use prescribed in Paragraph 3 to contractors with whom we have entered into a confidentiality agreement. We shall select contractors that meet our standards for the handling of personal information, periodically manage and supervise those contractors, and protect personal information in collaboration with those external contractors.

• Disclosure of personal information

  We shall respond to disclosure requests for disclosure if the personal information falls under the category of retained personal data. For details on applying for disclosure, please refer to the “Disclosure Request Procedures”.

• Optional nature of providing personal information

  Provision of personal information is voluntary. However, not providing personal information may disable us to respond or provide services.

• Use of cookies

  Portions of this web site and mobile applications adopt a technology called a “Cookie”. Cookies are a mechanism by which specified information is stored on your communication device as a file so that you can be identified based on that file whenever you connect to the web site. By the identification, we aim to provide better services and not to acquire information that can be used to identify you as an individual. Please note that you may disable cookies using the settings in your browsers, but this will render a portion of the services unavailable.

• Security control measures for personal information

  In order to handle personal information strictly, we have taken appropriate safety control measures to prevent personal information we collected from loss, falsification, leakage, etc., and we have exercised necessary and appropriate supervision over our employees in accordance with JIS Q 15001:2017.

  In order to handle personal information appropriately, we have implemented security control measures: basic policy, rules for handling personal information, organizational security measures, personnel security measures, physical security measures, technical security measures, and understanding external environments, etc., have been implemented.

  For specific safety control measures, please contact the “Counter for inquiries regarding personal information” below.